In a session with a client the other day, we got on the topic of escalating arguments with their spouse.  My question to her was "How are you responding to your spouse’s statement?"  Are you going on the defensive or are you attempting to understand where the statement is coming from?

We all have different backgrounds, life experiences, and upbringing that contribute to our interpretation of what is being said in a conversation.  Additionally, our current state of mind contributes heavily to how we "hear" what is being said.  Until we suspend our judgment of where we think the conversation is going and truly understand what is being said by us and by the other party, we risk escalating a conversation into an argument.

So, do you have conversations or arguments?

Comment, call, email, text, tweet. Let’s discuss your conversations today.

All you need to do is ask.